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Who we are
Hi, I’m Ed. I founded Digital People in 2015, after spending almost two decades managing digital marketing and large-scale digital transformation for brands including Lloyds TSB Insurance, John Lewis & Expedia.
As a hiring manager, I often felt underwhelmed by agencies presenting unsuitable candidates. My frustrations were shared by industry peers who also struggled to find good people using recruitment agencies.
Recruiters rarely have the necessary industry experience to spot a good candidate. They might lack a deep understanding of the skills and nuances of digital skillsets, or lack the knowledge to properly interrogate and probe a candidate’s experience.
At Digital People, we’re digital practitioners. Our expertise allows us to craft the right brief and find the right talent, quickly and efficiently. We focus on quality, not quantity. And the end result is that 98% of our hires are still with our clients after a year - a huge improvement on the 75% industry average.
In 2016, Digital People won the coveted Best Newcomer award at the Marketing & Digital Recruitment Awards. We were recognised for our “commitment to creating a philosophy based around the candidate experience, and exceptional client service levels.”
What we do
Whether you're migrating digital services in-house or building a new digital marketing team from the ground up, we can help to future-proof the needs of your business.
Interim & NEDs
Helping you during periods of growth, transition or absence, we draw on our extensive network of experienced contract practitioners, to help identify the best digital people in the market fast - saving you time, money & frustration.
Retained Executive Search
Our proactive retained headhunt helps you secure the most business-critical digital leadership & board-level hires, anywhere in the world, to tight deadlines.
How we work
For us, the brief is one of the most critical parts of the process. We're not looking for anyone; we’re looking for someone with the right skills and the right personality.
Where circumstances allow, we’ll spend as much time with your key stakeholders as possible to:
● develop a detailed set of requirements● understand your wider business objectives● get a feel for your company’s culture
We're looking for a two-way match, which is why we have such an incredible retention rate (98% after one year).
While salary may be negotiated towards the end of the recruitment process, we help identify an indicative salary range by reviewing:
● comparable roles in the market● regional variances in salary● skillset requirements of comparable roles
We’ll also outline our fees and payment schedules at this stage. This allows you to budget from the outset, with no surprises later on.
Go to market
Next, we’ll prepare your job descriptions and advertising.
We’ll either write job descriptions from scratch or rewrite existing job descriptions to make sure they attract only suitable candidates.
We'll also begin a proactive headhunt.
Unlike many recruitment agencies, we won’t inundate you with dozens or hundreds of CVs.
Instead, we’ll screen the most promising candidates to discuss their experience and suitability. We’ll do this either in person or by video, as we believe that a face-to-face conversation is the only way to get a true feel for what motivates and drives people.
Face-to-face conversations also help candidates understand who’s representing them. A good recruiter-candidate relationship has proved invaluable over the years, and we’ve placed (and recruited for) very successful hires at many companies as a result.
Once suitable candidates have been screened, we’ll talk you through our remaining shortlist. Due to our quality-focused approach, we’ll typically present up to five candidates for you to consider.
We’ll talk you through their motivations and goals, and explain why we think each candidate would be an asset to your company. By presenting only the highest-quality candidates, you’ll be in a great position to make the right hiring decision.
Once you’ve chosen the candidate or candidates to pursue, we’ll be on hand to support you with interview arrangements.
When you're ready to hire we'll be able to support you with the offer process and negotiation, referencing and eligibility checks, and on-boarding. We'll also follow up at regular intervals to see how your hire is settling, and really important for us - the impact they're having on your business!
We’re ready to talk!
● We’re digital specialists● 20+ years of client-side expertise● 98% candidate retention rate at 1 year vs. an industry average of 75%
“Ed supported us on one of the key roles in our digital transformation journey. We enjoyed working with Ed and he succeeded in delivering within the project timelines, with the additional challenge of working with stakeholders across several countries. What impressed us was that Ed, true to his word, flew out to Singapore to meet all the candidates in person. Ultimately, the successful hire has settled into our culture and the role well, and has delivered a measurable impact to our marketing results.”
Head of People, IDP Pty
Head of e-Commerce & Team
Digital Transformation Director
Chief Executive Officer
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